FAQs answer the questions your customers ask again and again: delivery times, shipping, returns, payment methods… Done well, they save messages and build trust.

Creating a question

1. Click New.
2. In Title write the question the way a customer would ask it, in each language.
3. In Description write the answer: short and to the point.
4. Choose its question category.
5. Leave Published set to “Yes” and save.

The other fields (image, subtitle, link, date, content for digital products) work the same as in Articles.

Where they appear

On their category page. To reach it, add the category to the menu or link to it from a section.

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